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Support

If you need help with any of SheetCity’s add-ons (“products”), please use the options below.

Before contacting support

  • Ensure you are using the latest version of the add-on installed directly from the Google Workspace Marketplace.
  • Try reloading your Google Sheet™ spreadsheet
  • Check Google™ Apps Script authorization prompts to authorize and approve for the add-on to function correctly.

What we support

  • Installation isses
  • Add-on not appearing or loading
  • Feature-related questions (e.g. Select Blank Cells, Select Duplicates)
  • Bug reports
  • Licensing questions

Contact

  • Visit Contact page to get in touch or
  • Alternatively, you can also email us at: support at sheetcity dot com
  • Please include the subject as ‘Support Needed’ suffixing with the add-on name you need support for.
    • e.g. Support Needed – Select Special Cells
  • Response time: Typically within 1–3 business days

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Recent Posts

  • How to Find Formula Cells in Google Sheets (Step-by-Step)
  • How to Select Blank Cells in Google Sheets
  • Disable Gemini in Google Sheets Easily
  • How to Select Duplicate Cells in Google Sheets™

Categories

  • Data Cleaning
  • Formulas and Functions
  • UI/UX

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